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Is Social Media a Fad? Let's Do the Numbers

:: By Michael E. Rubin, Social Marketing Manager

One of my favorite NPR programs is Marketplace. Just before host Kai Ryssdal gives the day's stock report, he always says "Let's do the numbers."

When it comes to social media, we are repeatedly asked (and asked again) to prove Social Media isn't just a passing fad. Continuous provement is a healthy thing, and I believe it only makes our industry stronger. While I'm a big believer in the power of case studies, I also believe it's helpful to have data on hand to quantify exactly why something is valuable.  Researchers Marta Kagan, Karl Fisch, and Scott McLeod have provided 37 data points and a provocative video that lays out all the reasons why social media is no longer a fad.

Let's do the numbers (here are a few of my favorites):

  • (#4) Years to Reach 50 millions Users:  Radio (38 Years), TV (13 Years), Internet (4 Years), iPod (3 Years) … Facebook added 100 million users in less than 9 months … iPhone applications hit 1 billion in 9 months.
  • (#13) 80% of Twitter usage is on mobile devices…people update anywhere, anytime…imagine what that means for bad customer experiences?
  • (#19) 54% = Number of bloggers who post content or tweet daily
  • (#23) 25% of search results for the World’s Top 20 largest brands are links to user-generated content
  • (#26) 78% of consumers trust peer recommendations

And of course, they have some fun with this, too.  #15 may not be quantitative, but it certainly is true: "What happens in Vegas stays on YouTube, Flickr, Twitter, Facebook."

As Erik Qualman, Global VP of Online Marketing for EF Education, put it on his Socialnomics blog, "Social media isn't a fad, it's a fundamental shift in the way we communicate."

And now we have the numbers to prove it.

 

Learn More:
Socialnomics: Statistics Show Social Media is Bigger than you Think
Social Media Revolution (YouTube video)

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Comments (6)

Aug 19, 2009
Great post, Michael! I'm definitely dsaving this one.
Aug 20, 2009
marc meyer said...
Michael, nice post. Hope you're enjoying Posterous, it's a great tool. Thanks for your comment on my blog post.
Aug 21, 2009
Thanks, Daniel and Marc. I definitely appreciate the kind words. I'm a research junkie at heart, so data and stats like this always get me very excited, too.
Aug 24, 2009
Jessica Fredrickson said...
Michael, This was a great post! I had just read the same stats article and was thinking of ways to understand how to measure SM impact (v. ROI). Nice to also add in the SMRevolution video - wish I had come up with that!
Hope all is well.
Aug 24, 2009
Ari Herzog said...
What is the source of 80% twittering from a mobile device? Based on how many people in what countries?
Aug 25, 2009
Ari - Michael asked me to follow up with you as he's out of the office and offline (for once). First let me say that I also ask about the sample when I find a stat that looks too good to be true.

This factoid is one of many exactingly cited in a post by Socialnomics author Erik Qualman (http://ow.ly/leP0). Alas, there is no link or Google juice leading me to the source on this one, simply noted as "Source: Attempting to relocate"

I sent an email to Erik asking for additional insight. Will let you know if we hear back from him. Thanks!

-- Kevin Dugan, @prblog

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